Good communication habits make you a better investigator. Your ability to effectively communicate demonstrates integrity, knowledge, empathy, and professionalism.

In this course we will  explore practices to market your brand through better writing, speaking, and design, and keep your clients happy by communicating clearly and effectively in calls, emails, and reports.

Learning Objectives

Our communications course will provide guidelines and tools to communicate effectively in the legal profession. After this course, the participant will have acquired the ability to:

• Obtain a basic understanding of how communication relates to “being human.”
• Discern miscommunications.
• Demonstrate how to communicate when we don’t always agree.
• Gain insight into communication failures and improve observational skills.
• Build a knowledge base of writing style points.
• Develop ethical boundaries and “how to say no” when dealing with prospective clients.
• Brush up on basic grammar and spelling skills.
• Identify common writing problems and obtain simple solutions.
• Improve report writing and write effective email communication to clients.
• Develop creative marketing strategies and market your brand through better writing, speaking, and design.

Course Outline

• Introduction – Watch the on-demand webinar with Hal Humphreys and Kim Green talk communication. How to not sound like a dolt. How to convey ideas and thoughts clearly and concisely.
• Lesson 1: More Art Than Science
• Lesson 2: Effective Business Communications
• Lesson 3: The Grammar Examiner Crash Course
• Lesson 4 : Report Writing 101
• Quiz/Assessment

Key features of this course include:

• Four hours of practical, engaging instruction delivered through a blended format that includes assigned readings, slide presentations,  and a fantastic pre-recorded webinar.
• Content authored by experts in their field
• Includes downloadable forms, worksheets, and practical field resources to support real-world application.
• Quiz/assessment (unlimited attempts)
• Certificate of completion
• Online access for 6 months from the date of purchase